NAV

API Docs

  • Introduction
  • Annexure
  • CallBack URL / Wehbhook
  • Events
  • API Dashboard
  • Template Messages
  • Response Codes

    • Introduction - WhatsApp API Documentation

    WhatsApp Business is a new way for businesses to better manage such conversations with their customers and also reach new customers who will also value the fast, convenient and private messaging experience.

    With the WhatsApp Business API with Chatbot Ghana, you can reach more than 1.5 billion WhatsApp users.

    This guide provides specifications of the our Messaging API for WhatsApp Business for the purpose of sending and receiving messages on WhatsApp via a simple REST API through HTTP/HTTPS modes.

    Click here to login or sign up into your API Dashboard

    Annexure

    Here are some few concepts that you know before using the Chatbot Ghana WhatsApp API.

    SandBox

    A testing environment for our WhatsApp Business to test bots before going live.

    Number Format

    Chatbot Ghana WhatsApp API supports numbers in E.164 Format. To read more, visit here

    API Key

    Our Messaging API authenticates your account with your assigned and unique API Key.

    CallBack URL or Webhook

    HTTP callbacks invoked by specific events such as inbound messages from your customers and can be forwared directly to your applications.

    Session Messaging

    Session Messages are messages or conversations initiated by customers. Messages can be used to respond to queries or sent as private messages. WhatsApp allows businesses to reply to users within 24 hours of the user's last message with session messaging.

    Template Messaging

    Template Messages are messages or conversations initiated by businesses and can be sent to customers at any time. Messages can be used to send OTPs, delivery notifications, reminders, and other transactional notifications. WhatsApp allows businesses to send templates messages to only users who have opted in to receive notifications from the business.

    Opt-In

    WhatsApp mandates you get a voluntary consent from your users to send them template messages.

    Opt-Out

    WhatsApp mandates you provide mechanisms for your users to opt out anytime to stop receiving notifications from your business.

    Inbound or Incoming Messages

    These are messages received or forwarded to your callback url (webhook) when a customer sends you a message.

    Outbound or Outgoing Messages

    These are messages sent from your WhatsApp Business to your customers.

    CallBack URL / Wehbhook

    Wehbhooks handle incoming messages from your customers. Chatbot Ghana forwards any specific event that happens on your applicaton to your callback url provided. It is highly recommended to set a callback url for your application as it provides you with essential application logs.

    To set callback for your application, send an email to support@chatbotsghana.com and include your application name and callback url in the content.

    Inbound Messages & Events

    Here are 3 types of events forwarded to your callback URL

    1. User-Events

    This events is received when a callback url is set on your application or user opts in to receive notifications from your business.

    Payload Object

    Key Type Description Example
    phone string Phone number of the customer who sent the message 233x3x90x0
    type string The types of user-events received are sandbox-start,opted-in,opted-out Find Below
    Type Description Sample
    sandbox-start This event is received when your application is in sandbox mode with a callback url configured {"app":"myApp","timestamp":***,"type":"user-event","payload":{"phone":"****","type":"sandbox-start"}}
    opted-in This event is received when an end user opt-in to receive notification from a business {"app":"myApp","timestamp":***,"type":"user-event","payload":{"phone":"****","type":"opted-in}
    opted-out This event is received when an end user opt-out from receiving notification from a business {"app":"myApp","timestamp":***,"type":"user-event","payload":{"phone":"****","type":"opt-out}}

    2. Message-Events

    This events informs you about the status of the messages sent between you and your customers. The event forwards notifications to your callback on messages sent, delivered, read and failed.

    Payload Object

    Type Description Sample
    enqueued Message successfully sent to WhatsApp Business API Client {"app":"myApp","timestamp":"**","type":"message-event""payload":{"id":"59f8db90***","type":"enqueued","destination":"233**","payload":{"whatsappMessageId":"gBEGkY**","type":"session"}}}
    failed Message failed to send. Check Failure Code table for reasons. Reasons for failure may be included in the callback url as well. {"app":"myApp","timestamp":"**","type":"message-event""payload":{"id":"59f8db90***","type":"failed","destination":"233**","payload":{"whatsappMessageId":"gBEGkY**","type":"session"}}}
    sent Message deliverd to the end user. {"app":"myApp","timestamp":"**","type":"message-event""payload":{"id":"59f8db90***","type":"sent","destination":"233**","payload":{"whatsappMessageId":"gBEGkY**","type":"session"}}}
    delivered Message deliverd to the user's device {"app":"myApp","timestamp":"**","type":"message-event""payload":{"id":"59f8db90***","type":"delivered","destination":"233**","payload":{"whatsappMessageId":"gBEGkY**","type":"session"}}}
    read Message read by user. This option is only available for users that have read receipts enabled. {"app":"myApp","timestamp":"**","type":"message-event""payload":{"id":"59f8db90***","type":"read","destination":"233**","payload":{"whatsappMessageId":"gBEGkY**","type":"session"}}}

    3. Inbound or Incoming Messages

    This events is received on your callback when customers send a message to your WhatsApp Business Number.

    Headers

    Content-Type - application/json

    Incoming Payload Body

    Key Type Description Example
    app string The name of your application receiving the message myApp
    timestamp string The time in unix timestamp when the message was sent by the customer and received by Chatbot Ghana 1584898839530
    version string Callback Payload Version 2
    type string Inbound events message
    payload object Payload object contains the inbound message from the customer See payload object documentation below
    sender object Sender object contains the inbound message sender details See sender object documentation below
    context object Context object contains the original message WhatsApp and Chatbot Ghana id details See context object documentation below

    Payload Object

    Key Type Description Example
    id string Unique Chatbot Ghana message identifier for the inbound message FHds888FVIDOWjflOOOW190GG
    source string Phone number of the customer who sent the message 233XXXXXXX
    type string Type of message received from the customer. Type could be one of these: text,image,video,location Hello There!!
    payload object The payload object contains the inbound message content sent by the customer See message type documentation below for each.

    Sender Object

    Key Type Description Example
    phone string Phone number of the customer who sent the message 233XXXXXXX
    name string WhatsApp ame of the customer who sent the message James Bond
    country_code string Sender's country code 233
    dial_code string Sender's dial code 5011XXXXX

    Context Object

    Key Type Description Example
    id string Unique WhatsApp message identifier for the inbound message gBEGkYaYVSEEAgnPFrOLcjkFjL8
    gsId string Unique Chatbot Ghana message identifier for the inbound message FHds888FVIDOWjflOOOW190GG

    Message Payload

    Sample Payload When Customer Sends a Text Message to your WhatsApp Business Number

      {
    "app": "myApp",
    "timestamp": 1580227766370,
    "version": 2,
    "type": "message",
    "payload": {
      "id": "ABEGkYaYVSEEAhAL3SLAWwHKeKrt6s3FKB0c",
      "source": "233XXXXXX44",
      "type": "text",
      "payload": {
        "text": "Hi There !!"
      },
      "sender": {
        "phone": "233XXXXXXX",
        "name": "James Bond",
        "country_code": "233",
        "dial_code": "5011XXXXX"
      }
    }
  }

    Payload When Customer Sends an Image to your WhatsApp Business Number

      {
    "app": "myApp",
    "timestamp": 1580227766370,
    "version": 2,
    "type": "message",
    "payload": {
      "id": "ABEGkYaYVSEEAhAE0dyndiP9cVlr4hC5xU64",
      "source": "233XXXXXX44",
      "type": "image",
      "payload": {
        "caption": "Sample image",
        "url": "https://chatbotsghana.com/sm/api/media/546af999-825e-485b-bf54-4a3323824cca",
        "urlExpiry": 1580832695997
      },
      "sender": {
        "phone": "233XXXXXXX",
        "name": "James Bond",
        "country_code": "233",
        "dial_code": "5011XXXXX"
      }
    }
  }

    Payload When Customer Sends an Audio to your WhatsApp Business Number

      {
    "app": "myApp",
    "timestamp": 1580227766370,
    "version": 2,
    "type": "message",
    "payload": {
      "id": "ABEGkYaYVSEEAhAE0dyndiP9cVlr4hC5xU64",
      "source": "233XXXXXX44",
      "type": "audio",
      "payload": {
        "url": "https://chatbotsghana.com/sm/api/media/546af999-825e-485b-bf54-4a3323824cca",
        "urlExpiry": 1580832695997
      },
      "sender": {
        "phone": "233XXXXXXX",
        "name": "James Bond",
        "country_code": "233",
        "dial_code": "5011XXXXX"
      }
    }
  }

    Payload When Customer Sends a video to your WhatsApp Business Number

      {
    "app": "myApp",
    "timestamp": 1580227766370,
    "version": 2,
    "type": "message",
    "payload": {
      "id": "ABEGkYaYVSEEAhAE0dyndiP9cVlr4hC5xU64",
      "source": "233XXXXXX44",
      "type": "video",
      "payload": {
        "caption": "Tom and Jerry"
        "url": "https://chatbotsghana.com/sm/api/media/546af999-825e-485b-bf54-4a3323824cca",
        "urlExpiry": 1580832695997
      },
      "sender": {
        "phone": "233XXXXXXX",
        "name": "James Bond",
        "country_code": "233",
        "dial_code": "5011XXXXX"
      }
    }
  }

    Payload When Customer Sends a Document to your WhatsApp Business Number

      {
    "app": "myApp",
    "timestamp": 1580227766370,
    "version": 2,
    "type": "message",
    "payload": {
      "id": "ABEGkYaYVSEEAhAE0dyndiP9cVlr4hC5xU64",
      "source": "233XXXXXX44",
      "type": "video",
      "payload": {
        "caption": "Users.pdf"
        "url": "https://chatbotsghana.com/sm/api/media/546af999-825e-485b-bf54-4a3323824cca",
        "urlExpiry": 1580832695997
      },
      "sender": {
        "phone": "233XXXXXXX",
        "name": "James Bond",
        "country_code": "233",
        "dial_code": "5011XXXXX"
      }
    }
  }

    Payload When Customer Sends a Location to your WhatsApp Business Number

      {
    "app": "myApp",
    "timestamp": 1580227766370,
    "version": 2,
    "type": "message",
    "payload": {
      "id": "ABEGkYaYVSEEAhAE0dyndiP9cVlr4hC5xU64",
      "source": "233XXXXXX44",
      "type": "location",
      "payload": {
        "longitude": "72.8552172",
      "latitude": "19.1453658"
      },
      "sender": {
        "phone": "233XXXXXXX",
        "name": "James Bond",
        "country_code": "233",
        "dial_code": "5011XXXXX"
      }
    }
  }

    Outbound or Outgoing Messages

    These are messages sent from your application to the end user or your customers

    Send Template Messages

    A text message can be max of 4096 characters long.

    To include a URL preview in the message and make sure the URL begins with http:// or https://.

    A URL to be previewed: hostname is required, IP addresses will not be considered.

    HTTP Request

    POST https://api.chatbotsghana.com/api/send/text/msg/template

    URL Parameters

    Parameter Required Type Description
    apikey Yes string Your Chatbot Ghana api key
    sender Yes string Your WhatsApp Business Phone Number
    destination Yes string The phone number of the recipient to whom message is being sent.
    botname Yes string The name of your application or bot.
    message Yes string Message content

    Send Text Messages (Session)

    A text message can be max of 4096 characters long.

    To include a URL preview in the message and make sure the URL begins with http:// or https://.

    A URL to be previewed: hostname is required, IP addresses will not be considered.

    HTTP Request

    POST https://api.chatbotsghana.com/api/send/text/msg

    URL Parameters

    Parameter Required Type Description
    apikey Yes string Your Chatbot Ghana api key
    sender Yes string Your WhatsApp Business Phone Number
    destination Yes string The phone number of the recipient to whom message is being sent.
    botname Yes string The name of your application or bot.
    message Yes string Message content

    Send Image Message

    Supported Content-Types: image/jpeg, image/png

    Maximum file size: 5 MB

    HTTP Request

    POST https://api.chatbotsghana.com/api/send/image/msg

    URL Parameters

    Parameter Required Type Description
    apikey Yes string Your Chatbot Ghana api key
    sender Yes string Your WhatsApp Business Phone Number
    destination Yes string The phone number of the recipient to whom message is being sent.
    botname Yes string The name of your application or bot.
    imageURL Yes string The public URL of the hosted image eg. https://chatbotsghana.com/whatsapp/media/sample/jpg/logo.jpg
    caption No string Attach caption to your image

    Send Document / File Message

    Supported Content-Types: Any valid MIME-type

    Maximum file size: 100 MB

    HTTP Request

    POST https://api.chatbotsghana.com/api/send/file/msg

    URL Parameters

    Parameter Required Type Description
    apikey Yes string Your Chatbot Ghana api key
    sender Yes string Your WhatsApp Business Phone Number
    destination Yes string The phone number of the recipient to whom message is being sent.
    botname Yes string The name of your application or bot.
    fileURL Yes string Path to your file
    filename Yes string Your file name

    Send Audio Message

    Supported Content-Types: audio/aac, audio/mp4, audio/amr, audio/mpeg, audio/ogg; codecs=opus. Note: The base audio/ogg type is not supported.

    Maximum file size: 16 MB

    HTTP Request

    POST https://api.chatbotsghana.com/api/send/audio/msg

    URL Parameters

    Parameter Required Type Description
    apikey Yes string Your Chatbot Ghana api key
    sender Yes string Your WhatsApp Business Phone Number
    destination Yes string The phone number of the recipient to whom message is being sent.
    botname Yes string The name of your application or bot.
    audioURL Yes string Path to your audio file

    Send Video Message

    Supported Content-Types: video/mp4, video/3gpp. Note: Only H.264 video codec and AAC audio codec is supported.

    Maximum file size: 16 MB

    HTTP Request

    POST https://api.chabotsghana.com/api/send/video/msg

    URL Parameters

    Parameter Required Type Description
    apikey Yes string Your Chatbot Ghana api key
    sender Yes string Your WhatsApp Business Phone Number
    destination Yes string The phone number of the recipient to whom message is being sent.
    botname Yes string The name of your application or bot.
    videoURL Yes string Path to your video file
    caption No string Attach caption to your video file

    Send Location Message

    HTTP Request

    POST https://api.chatbotsghana.com/api/send/location/msg

    URL Parameters

    Parameter Required Type Description
    apikey Yes string Your Chatbot Ghana api key
    sender Yes string Your WhatsApp Business Phone Number
    destination Yes string The phone number of the recipient to whom message is being sent.
    botname Yes string The name of your application or bot.
    latitude Yes string Latitude
    longitude Yes string Longitude
    name Yes string Name of the place
    address Yes string Postal Address

    Send List Message

    Messages including a menu of up to 10 options. This type of message offers a simpler and more consistent way for users to make a selection when interacting with a business. Below is a sample payload for sending list messages to your end-user.

    HTTP Request

    POST https://api.chatbotsghana.com/api/send/list/msg

    URL Parameters

    Parameter Required Type Description
    apikey Yes string Your Chatbot Ghana api key
    sender Yes string Your WhatsApp Business Phone Number
    destination Yes string The phone number of the recipient to whom message is being sent.
    botname Yes string The name of your application or bot.
    message Yes object Find below message object Description

    Message Object Payload

    Parameter Required Type Description
    type Yes string This content should be list
    title Yes string Text for the header. Maximum of 60 characters. Formatting allows emojis, but not markdown
    body Yes string The body content of the message can be maximum of 1024 characters. Emojis and markdown are supported. Links are supported.
    msgid No string Its a developer defined message id for a specific list message. This id will be received with the message-event when the customer replies to that specific list message.
    globalButtons Yes array Although its an array, only 1 Global button can be added to the list.
    items Yes array Element in this array are sections in the list. There is a minimum of 1 and maximum of 10 elements in the list

    Example of List Messaging Request

    Sample Payload When Customer Sends a Text Message to your WhatsApp Business Number

      {
        $apiKey = 'your api_key',
        $sender = 'your bot number'
        $destination = XXXXXXXXX,
        $botname = 'your bot name',
        $message =  {
            "type": "list",
            "title": "Data Networks",
            "body": "Choose one of the below",
            "msgid": "list1",
            "globalButtons": [
              {
                "type": "text",
                "title": "Main Menu"
              }
            ],
            "items": [
              {
                "title": "Choose From The Menu",
                "subtitle": "Firs Subtitle",
                "options": [
                  {
                    "type": "text",
                    "title": "Chatbot Ghana",
                    "postbackText": "1"
                  },
                  {
                    "type": "text",
                    "title": "Chatbot Africa",
                    "postbackText": "2"
                  },
                ]
              }
            ]
          };
  }

    globalButtons array description

    Parameter Required Type Description
    type Yes string Only text is supported
    title Yes string The title of the global button. It cannot be an empty string and must be unique within the message. Maximum of 20 characters. Does not allow emojis or markdown.

    items array description

    Parameter Required Type Description
    title Yes string Only text is supported
    options Yes array type: text(It's the only type supported)

    title: section 1 row 1 - (It's the title of the item in the list. Maximum length: 24 characters)

    description: section 1 row 1 (Optional. It's the description of the item in the list. Maximum length: 72 characters)

    postbackText: section 1 row 1 postback payload (Optional. It's the custom payload that a developer can receive when a particular item in the list is submitted by the customer.)

    Send Quick Replies

    This type of message offers a quicker way for users to make a selection from a menu when interacting with a business. Reply buttons have the same user experience as interactive templates with buttons. Below is a sample payload when sending Quick replies message to end-users on WhatsApp.

    HTTP Request

    POST https://api.chatbotsghana.com/api/send/quick_reply/msg

    URL Parameters

    Parameter Required Type Description
    apikey Yes string Your Chatbot Ghana api key
    sender Yes string Your WhatsApp Business Phone Number
    destination Yes string The phone number of the recipient to whom message is being sent.
    botname Yes string The name of your application or bot.
    message Yes object Find below message object Description

    Message Object Payload

    Parameter Required Type Description
    type Yes string This content should be quick_reply
    msgid No string Its a developer defined message id for a specific list message. This id will be received with the message-event when the customer replies to that specific list message.
    content Yes object Quick replies message body supports - "text" | "image" | "video" | "document". The content object is used to define the Quick replies message body payload.

    Content Object Payload

    Quick replies message body supports - "text" | "image" | "video" | "document". The content object is used to define the Quick replies message body payload

    In addition to this we have caption property which is common in the content object and it indicates the footer. The header is an addition to Quick reply messages

    - For type: text, The Header is optional, maximum characters allowed - 20.

    - The parameter type, that represents the type of the message and the parameter text, that represents the body of the message are mandatory.

    - The Caption which is the footer, is optional, maximum characters allowed - 60.

    Parameter Type Example
    type text {"type":"text", "header":"this is the header", "text":"this is the body", "caption":"this is the footer"}
    type image {"type":"image", "url":"https://chatbotsghana.com/image/africa.jpg", "text":"this is the body", "caption":"this is the footer"}
    type document {"type": "file", "url": "https://chatbotsghana.com/pdf/africa.pdf", "text":"this is the body", "filename": "Sample file", "caption":"this is the footer"}
    type video {"type": "video", "url":"https://chatbotsghana.com/video/africa.mp4", "text":"this is the body", "caption":"Sample Video File"}

    Quick Replies Option array description

    Parameter Required Type Description
    type Yes string Describes the button type. Current supported type is text postback
    Yes string Button title. It cannot be an empty string and it must be unique within the message. Maximum of 20 characters. Does not allow emojis or markdown.

    Example of Text Payload - Quick Replies Messaging Request

          {
            $apiKey = 'your api_key',
            $sender = 'your bot number'
            $destination = XXXXXXXXX,
            $botname = 'your bot name',
            $message =  {
                "type": "quick_reply",
                "msgid": "qr1",
                "content": {
                  "type": "text",
                  "header":"this is the header",
                  "text": "Yes",
                  "caption":"this is the footer"
                },
                "options": [
                  {
                    "type": "text",
                    "header":"this is the header",
                    "title": "No",
                    "caption":"this is the footer"
                  },
                  {
                    "type": "text",
                    "header":"this is the header",
                    "title": "Back",
                    "caption":"this is the footer"
                  }
                ]
              };
      }

    Example of Media Payload - Quick Replies Messaging Request

          {
            $apiKey = 'your api_key',
            $sender = 'your bot number'
            $destination = XXXXXXXXX,
            $botname = 'your bot name',
            $message =  {
                "type": "quick_reply",
                "msgid": "qr1",
                "content": {
                  "type": "image",
                  "url":"https://chatbotsghana.com/image/africa.jpg",
                  "text": "Yes",
                  "caption":"this is the footer"
                },
                "options": [
                  {
                    "type": "text",
                    "header":"this is the header",
                    "title": "No",
                    "caption":"this is the footer"
                  },
                  {
                    "type": "text",
                    "header":"this is the header",
                    "title": "Back",
                    "caption":"this is the footer"
                  }
                ]
              };
      }

    Opt-In User

    HTTP Request

    POST https://api.Chatbot Ghana.com/api/opt/in

    URL Parameters

    Parameter Required Type Description
    apikey Yes string Your Chatbot Ghana api key
    destination Yes string The phone number of the recipient to opt in.
    botname Yes string The name of your application or bot.

    Opt-Out User

    HTTP Request

    POST https://api.chatbotsghana.com/api/opt/out

    URL Parameters

    Parameter Required Type Description
    apikey Yes string Your Chatbot Ghana api key
    destination Yes string The phone number of the recipient to opt out.
    botname Yes string The name of your application or bot.

    List Of Users

    This API will help you get a list of all the users interacted with your business phone number and their opt-in status

    HTTP Request

    POST https://api.chatbotsghana.com/api/opt/users

    URL Parameters

    Parameter Required Type Description
    apikey Yes string Your Chatbot Ghana api key
    destination Yes string The phone number of the recipient to opt out.
    botname Yes string The name of your application or bot.

    API Dashboard

    Click here to login or sign up into your API Dashboard

    Template Messages

    View the list of templates you can use while sending out template messages. These are approved by WhatsApp for your app.

    You can register your templates messages here.

    Status Template Example
    Status Update The status of {{1}} has been updated to {{2}}. The status of [your delivery #230498] has been updated to [dispatched].
    Feedback Please provide feedback for {{1}} by clicking on {{2}}. Please provide feedback for [your today's OLA trip with Mr. XXX] by clicking on [gs.im/123SKeS].
    OTP Your OTP for {{1}} is {{2}}. This is valid for {{3}}. Your OTP for [adding Anil as a payee] is [1234]. This is valid for [15 minutes].
    Transactions {{1}} debited with {{2}} on {{3}} for {{4}}. [Your Bank ac ending with 1245] debited with [Rs. 10000] on [11-Jan-2011] for [ATM cash withdrawal].
    Points Your {{1}} points will expire on {{2}}. Your [100] points will expire on [31 Dec].
    Service Update {{1}} will be unavailable from {{2}} to {{3}} on account of {{4}}. [Online banking] will be unavailable from [14:00] to [16:00 on 2 oct] on account of [planned maintenance].
    Plain Text I'm sorry that I wasn't able to respond to your concerns yesterday but I’m happy to assist you now. If you’d like to continue this discussion, please reply with ‘yes’
    Reminders Your {{1}} is due by {{2}}. Please {{3}}. Your [electrcity bill] is due by [12 Jan]. Please [click on gs.im/ask34RT to pay].
    Transactions Your bill for {{1}} with amount {{2}} has been generated. Your bill for [mobile no 9xxxx xxxxx] with amount [240] has been generated.
    MISC Your {{1}} is pending. Please {{2}} by clicking on {{3}}. Your [Service feed] is pending. Please [complete it] by clicking on [gs.im/adlkf].

    Get Template List

    HTTP Request

    POST https://api.chatbotsghana.com/api/template/list

    URL Parameters

    Parameter Required Type Description
    apikey Yes string Your Chatbot Ghana api key
    botname Yes string The name of your application or bot.

    Template Interactive Messaging

    HTTP Request

    POST https://api.chatbotsghana.com/api/template/interactive/msg

    To register a template with interactive buttons, find an example here:

    You can now view your Account Balance or Mini statement for Account ending with {{1}} simply by selecting one of the options below. | [View Account Balance] | [Print Account Balance]

    URL Parameters

    Parameter Required Type Description
    apikey Yes string Your Chatbot Ghana api key
    sender Yes string Your WhatsApp Business Phone Number
    destination Yes string The phone number of the recipient to whom message is being sent.
    botname Yes string The name of your application or bot.
    templateId Yes string Id of your template created
    placeholder Yes string Eg. Your OTP code is {{1}}. Enter {{2}} to proceed.
    Placeholder should be an array. eg. ["1997", "balance"]
    Your OTP code is 1997. Enter balance to proceed

    Response Codes

    Message Failure response codes and meaning:

    Status Code Meaning
    1001 Last Mapped Bot Details And Sender Details Mismatch
    1002 Number Does Not Exists On WhatsApp
    1003 Unable To Send Message | Check your wallet balance.
    1004 Message sending failed as user is inactive for session message and template messaging is disabled
    1005 Message sending failed as user is inactive for session message and template did not match
    1006 Message sending failed as user is inactive for session message and not opted in for template message
    1007 Message sending failed as user is inactive for session message, not opted in for template message and template did not match
    1008 User is not Opted in and Inactive
    1010 Invalid Media Url
    1011 Invalid Media Size